Thank you for your interest in Over the Moon! You can purchase products from this website or by calling our store at (801)-299-5100
We want you to be completely satisfied with your purchase. If you’re not thrilled - please return FULL PRICE items within 7 days of delivery date. SALE, SPECIAL OFFER, SPECIAL ORDER ITEMS ARE FINAL SALE AND MAY NOT BE RETURNED OR EXCHANGED. Shipping charges are nonrefundable.
To make a return, please include a copy of your invoice with your return package. Items must be received in original packaging, unworn and unwashed, stain and odor free, and in re-sellable condition to receive a refund. Items not meeting these guidelines will be returned to buyer.
Thank you for your help in making the return process as easy as possible!
SHOE RETURNS: Shoes must be returned in their original shoe box and placed inside an additional protective shipping box. Damage to the shoe box will make the shoes ineligible for a refund.
If you live locally, you are welcome to drop off items at our store location. Please allow up to five days for return processing.
If you do not live locally, please mail the merchandise back to us using any mailing service of your choice. Please include your invoice or order confirmation inside the package.
Over the Moon
Returns
112 S. Main Street
Bountiful, Utah 84010